Privacy Policy

Website Privacy Policy


This website is owned and operated by Jones & Bartlett Learning, LLC, through its CDX Automotive division, with headquarters at 5 Wall Street, Burlington, MA 01803, USA, and its affiliates ("JB Learning", "we", "our", or "us"). This privacy policy ("Privacy Policy") explains to our customers and visitors ("you", "your") how we collect, use and disclose personal information that we obtain through this web site.


General information: JB Learning is committed to responsible internet citizenship and the privacy of our customers and those visiting our website. Our user information is carefully safeguarded, and is never sold or marketed to third parties.


Data Collection: JB Learning is dedicated to protecting the privacy of all personal information collected through this website. We may collect personal information during the login process used to access certain portions of our website or to use other functions or features, as noted. JB Learning may collect and use personally identifiable information including, but not limited to, the following: name, address, phone number, fax number, email address, employer, title, user ID and password, course information and IP address. Demographic information we request, if any, is generally used in aggregate form for various analyses conducted by Jones & Bartlett Learning regarding our website, products and services, and related materials. In addition, if you are registered with JB Learning for use of its products, JB Learning will collect and use data related to your use of such JB Learning products ("Product Use") and for other purposes to which you expressly provide your consent. If your Product Use is in connection with an education provider, such as school or institution, JB Learning may disclose your data to such education provider. JB Learning also collects general use information that does not specifically identify you. Credit card information used to purchase products is collected by and processed directly through a secure third-party payment processor approved by the PCI Security Standards Council. Accordingly, JB Learning does not collect, transmit, store, maintain or otherwise have access to your credit card information.


Use of Information Collected on this Website: We use personal information to provide the highest quality of service to our customers, prospects, and general visitors to this website. We also use personal information so that we may contact you, provide materials to you upon your request, keep you posted on new Jones & Bartlett Learning products and services, track your orders, register you, send relevant messages via e-mail or postal mail, or for any other purpose identified when personal information is collected. Depending on the Product or Service you select, we also may use learning data and usage data, as further described in the Terms and Conditions applicable to each specific JB Learning Product or Service. This may include using and reporting of de-identified, anonymous, aggregated data. In addition to the specific purposes for which we collect certain data, as described further in this Privacy Policy and the Terms and Conditions applicable to each specific JB Learning Product or Service, JB Learning may collect personal information in connection with any online employment.


Shopping cart/Review Copy Cart: Both our online Shopping Cart and our Review Copy Cart use your email address to track your order. This allows us to automatically send you a receipt and a shipping confirmation electronically, and to contact you in case of a problem or a need for more information to process your order. When you order from us, we may ask you at the end of your order if you would like to receive email (see below), but you will not be signed up automatically. You will need to manually click the indicated link, choose one or more product categories, and then submit a form to get signed up for email updates. We reserve the right to send you periodic communications for marketing and promotional purposes.


Email: Our email messages are based on the opt-in system described above, and are not considered unsolicited commercial email (SPAM). If you received such a message from us, someone using that address signed up to receive our messages. If you are the owner of this account and did not sign up, you may remove your email address by clicking the unsubscribe link at the bottom of the email. This will permanently remove your address from JB Learning's email distribution list unless you choose to join again later.


If you have any trouble, please click here for Technical Help and we will attempt to resolve your problem as quickly as possible.


Referrals/Recommendations: If you receive an email from us marked "Tell a Friend," these messages have been sent via a Web-form by an individual who indicated that they were a colleague or friend of yours and wanted you to receive information about something they were browsing on our website, such as a newly published title or newly released website. The name and email address of the individual who has sent you the referral will be included in the email you receive.


Email addresses to which we send “Tell a Friend” messages are NOT saved for our further use. The software we use to send these messages is "double-blind," meaning that we do not know to whom these messages are being sent, and you will not be contacted by us again in the future as a result of receiving or sending one of these referrals or recommendations.


Information Sharing: JB Learning will not sell, rent, trade or lease your personal information to others unless we have requested to do so and have received your permission, provided, however, that you authorize JB Learning to disclose your personal information to others under the following circumstances: We may, and you authorize JB Learning to, transfer your personal information to any JB Learning affiliate (or business partner or agent acting on our behalf) worldwide for purposes described herein. Such JB Learning affiliates, business partners, and agents will be under the same obligations as is JB Learning under this Privacy Policy. We may be required to transfer your personal information by law or under a court order or in connection with an organizational change, such as a merger or acquisition by another company or the sale of JB Learning's assets. If JB Learning, in its sole discretion, determines that that a transfer is necessary to protect the rights, property, or safety of JB Learning or its personnel, or this site or its users, then we may also share your personal information. Any personal information and learning data collected or used in connection with Product Use, may be shared with third parties as described in the Terms and Conditions applicable to each specific JB Learning Product or Service, with necessary consents as may be required and also described therein.


Data Protection: JB Learning is committed to ensuring the security of your information. We use industry-standard processes designed to protect sensitive data, however, because of the nature of internet, we cannot guarantee the security of the information you transmit, so you should take precautions to protect your personal information when you are on the internet, such as changing passwords often, using a combination of letters and numbers when creating passwords, and using a secure browser.


Consent: By use of this website, and entry of any personal information into this site or in any JB Learning program accessed through our website, you are consenting to the collection, use, and transfer of your personal information as outlined in this Privacy Policy. If you are located outside the United States, your use and entry of personal information into this site constitutes your consent to the transfer of your personal information into the United States. Although we do not normally collect any sensitive personal information (such as ethnicity or race, religious beliefs or medical conditions), your entry of any such sensitive information on this website, if at all, is your express consent to the collection, use and transfer of such information.


Website Visitors in Canada: If you are in Canada, JB Learning and you confirm that it is their wish that this document and all other related documents be drawn up in English. Jones & Bartlett et vous reconnaissent avoir exigé la rédaction en anglais du présent document ainsi que tous les documents qui s'y rattachent.


Links: JB Learning's website may contain links to other websites, including those of JB Learning's affiliated companies. Please note that these other websites' privacy policies may differ from JB Learning's and we encourage you to carefully read those policies, as well. JB Learning is not responsible for and does not endorse the contents of any website of another party or for the policies or actions of any such party.


Surveys and Contests: From time-to-time, JB Learning may request information from users via surveys or contest entries. Participation in these surveys or contests is completely voluntary, so you can decide whether you want to provide the information. Information requested may include contact information (such as name and address), and demographic information (such as postal code, age range). If you give JB Learning information in connection with a JB Learning contest, survey, or similar promotion, you agree that we can use that information to manage those activities and for any other use described in this Privacy Policy. Contact information will be used to notify the winners and award prizes, if applicable.


Revisions to this Privacy Policy: JB Learning reserves the right to revise this Privacy Policy at any time, without notice, so please review this Privacy Policy frequently. Each version of this Privacy Policy will have a date, as noted below.


Feedback: If you have any questions or comments about Jones & Bartlett Learning's Privacy Policy, please contact us by email at info@jblearning.com


Jones & Bartlett Learning Learning, LLC's division, CDX Automotive.


Revised October 2017.